Policy

  1. Return Policy

    Return Policy Hakeem Lahori's Hassle-Free Return Policy At Hakeem Lahori, we strive to ensure our customers are completely satisfied with their purchases. If, for any reason, you are not satisfied with your order, we offer a hassle-free return policy to make the process easy and straightforward. 1. Eligibility for Returns Items must be returned within 15 days of the delivery date. Products must be unused, in their original packaging, and in the same condition as when you received them. Items must be accompanied by the original receipt or proof of purchase. 2. Non-Returnable Items The following items cannot be returned: Perishable goods (e.g., food items, flowers, etc.) Intimate or sanitary goods Hazardous materials or flammable liquids or gases Gift cards Downloadable software products 3. How to Initiate a Return To initiate a return, please follow these steps: Contact our Customer Service team at [email protected] or call us at [customer service number]. Provide your order number, details of the item(s) you wish to return, and the reason for the return. Our team will guide you through the process and provide you with a Return Merchandise Authorization (RMA) number. 4. Shipping Your Return Securely pack the item(s) in the original packaging, including all tags, labels, and accessories. Clearly write the RMA number on the outside of the package. Ship the package to the address provided by our Customer Service team. Please use a trackable shipping method to ensure safe delivery. 5. Refunds and Exchanges Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within [X] business days. If you prefer an exchange, we will send you the replacement item(s) once we receive the original item(s). 6. Return Shipping Costs Customers are responsible for return shipping costs, except in cases where the return is due to an error on our part (e.g., incorrect or defective item). If you receive a refund, the cost of return shipping will be deducted from your refund, if applicable. 7. Damaged or Defective Items If you receive a damaged or defective item, please contact our Customer Service team immediately. We will arrange for a replacement or refund, including return shipping costs. 8. Contact Us For any questions or concerns regarding our return policy, please contact us at: Email: [email protected] Phone: 03234437358 Address: Hakeem Lahori HQs We value your feedback and are committed to providing you with the best shopping experience possible. Thank you for choosing Hakeem Lahori!